Discreet, on-brand answers that quote only what you've approved.
The med spa template is tuned polished and discreet, and it quotes prices from your approved list only - never an estimate it invented.
A real conversation
How much is a Hydrafacial and do you have anything this weekend?
A Hydrafacial is $199 and takes about an hour. I don't have live weekend availability yet, but I can have our team follow up with times - would Saturday or Sunday work better for you?
Saturday.
Got it - noting Saturday as your preference. One quick question: have you had a Hydrafacial with us before?
Workflows that matter here
Treatment consultations
Answers what a treatment involves and its price from your approved list, and captures which treatment they're interested in.
New vs. returning client qualification
Whether they've had the treatment before shapes the right next step - captured automatically as a qualifying question.
Event-driven bookings
Captures a target date (wedding, event, travel) so your team can prioritize timing-sensitive requests.
Deposit protection
Deposit policy is answered from your knowledge base, consistently, instead of varying by whoever answers the phone.
Qualifying questions the AI asks
- Which treatment are you interested in?
- Have you had this treatment before?
- Is there a date you'd like to be treated before (event, travel)?
- Preferred provider, if any?
What to load into Knowledge
- Treatment menu and pricing: consultation, Botox, dermal filler, Hydrafacial, laser hair removal
- Deposit policy and cancellation window
- Provider bios, if you want the AI to mention preferred-provider availability
- Results expectations - described in general terms only, never as a guarantee
Compliance notes for med spa & aesthetics
- The agent tone for this template is explicit: polished, friendly, and discreet, and it quotes prices from the approved list only.
- Questions about how long results last or what to expect medically are answered in the general terms you've approved; anything more specific defers to a provider consultation.
- This is general product behavior, not medical or compliance advice for your practice.
Med Spa & Aesthetics FAQ
Will it quote a price the client didn't ask for correctly?
It only ever quotes from your approved structured facts - if a treatment or price isn't loaded, it won't invent one; the question is logged as a gap instead.
Can it handle 'is this treatment right for me' questions?
It can share general information you've approved, but a real recommendation is a provider's job - the agent is tuned to keep clinical judgment questions with a human.
Does it protect our deposit policy?
Yes - your deposit and cancellation policy is a structured fact the agent answers consistently, the same way every time.
Where to go next
Read first
What it costs
Start with the med spa & aesthetics template.
Built for dental, med spa, home services, and the businesses that live on the phone.