Every inquiry qualified before it reaches your calendar.
The fitness template asks about goals and availability up front, so a trainer's first conversation with a lead is a real one, not a scheduling back-and-forth.
A real conversation
Hi, I saw your intro offer online. How does that work?
Our intro session is free and runs about an hour. What are you looking to work on - strength, weight loss, general fitness?
Mostly strength training, I'm pretty new to it.
Great starting point. What times generally work best for you during the week?
Workflows that matter here
Trial and intro session capture
Explains the offer from your approved knowledge and asks the goal question that shapes which trainer or class fits.
Training inquiry qualification
Captures goals and preferred times before a human is looped in, so the first real conversation is productive.
Class and schedule questions
Answers from your approved schedule and pricing, without staff stepping off the floor to check.
Membership follow-up
A future automation recipe for trial members approaching decision time - see Automations (in development).
Qualifying questions the AI asks
- What are your goals?
- Preferred training times?
What to load into Knowledge
- Services and pricing: intro sessions, personal training packages, class passes
- Class schedule and trainer availability at a high level
- Membership policies: freezes, cancellations, guest passes
- What to bring or wear to a first session
Compliance notes for fitness & wellness
- The agent tone for this template is energetic and encouraging, matching a gym or studio front desk.
- Pricing and package details are only ever quoted from your approved Knowledge, never estimated.
Fitness & wellness FAQ
Can it book the actual training session?
Today it captures a structured request with goals and availability for your team to confirm. Direct booking into a real calendar is part of Bookings (in development).
Does it know which trainer specializes in what?
If you load trainer specialties into Knowledge, it can factor that into qualifying a lead; matching logic beyond that is a human task today.
Can it handle membership billing questions?
It can answer general policy questions from Knowledge; account-specific billing is deferred to a human.
Where to go next
The features that matter here
Read first
What it costs
Start with the fitness & wellness template.
Built for dental, med spa, home services, and the businesses that live on the phone.